Grąžinimo politika

Last Updated: December 2025

Introduction/Purpose

This Refund Policy outlines the terms and conditions under which customers may request refunds for purchases made on domain. This policy is designed to ensure transparency and fairness while providing maximum legal protection to besifukajame in compliance with applicable laws in Lithuania.

Scope and Applicability

This Refund Policy applies to all transactions conducted through domain. By making a purchase, you agree to be bound by the terms of this policy. This policy is applicable to all users, including consumers and businesses, who purchase products or services from domain.

Definitions

  • Refund: A return of funds to the customer for a purchase made on domain.
  • Customer: Any individual or entity that purchases products or services from domain.
  • Product: Any item or service offered for sale on domain.

Main Policy Content

1. Refund Eligibility

Customers may request a refund under the following conditions:

  • The request for a refund is made within 14 days of the purchase date.
  • The product is returned in its original condition, unused, and in its original packaging.
  • The customer provides proof of purchase, such as a receipt or order confirmation.

2. Non-Refundable Items

The following items are non-refundable:

  • Products that have been opened or used.
  • Digital products or services once accessed or downloaded.
  • Gift cards or promotional items.

3. Refund Process

To initiate a refund, customers must:

  1. Contact besifukajame via email at [email protected] or by phone at +3706151731590 to request a refund.
  2. Provide the necessary information, including order number and reason for the refund.
  3. Return the product to the address provided by domain.

Refunds will be processed within 14 days of receiving the returned product. The refund will be issued to the original payment method used for the purchase.

User Rights and Obligations

Customers have the right to:

  • Request a refund in accordance with this policy.
  • Receive clear information regarding the refund process.

Customers are obligated to:

  • Provide accurate information when requesting a refund.
  • Return products in accordance with the conditions outlined in this policy.

Limitations and Disclaimers

besifukajame reserves the right to refuse a refund if:

  • The refund request does not comply with the conditions outlined in this policy.
  • The product is returned in a condition that is not acceptable.

In no event shall besifukajame be liable for any indirect, incidental, or consequential damages arising from the purchase or use of products sold on domain.

Data Protection/Security

All personal data collected during the refund process will be handled in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR). For more information, please refer to our Privacy Policy.

Changes to Policy

besifukajame reserves the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting on domain. Customers are encouraged to review this policy periodically for any updates.

Contact Information

If you have any questions or concerns regarding this Refund Policy, please contact us at:

Company: besifukajame
Phone: +3706151731590
Email: [email protected]
Address: Business Center Vilnius, 4 Gedimino Avenue, Floor 10, Office 25, Vilnius, 01103, Lithuania.

Governing Law and Jurisdiction

This Refund Policy shall be governed by and construed in accordance with the laws of Lithuania. Any disputes arising out of or in connection with this policy shall be subject to the exclusive jurisdiction of the courts of Lithuania.